Panels and mounting
Visible panel damage, loose or damaged mounting components, shading changes, and suspected generation problems.
Solar repairs and troubleshooting
Get help with a solar system that isn’t working right.
Request an assessment for faults affecting solar electricity, backup equipment, or solar water heating. Share the symptoms and equipment details; a safe diagnosis is needed before repair scope, compatibility, and parts can be confirmed.
Repair categories
Assessment-led support for solar equipment.
Describe what has changed, the system type, and any visible indicators. The equipment and site will need to be assessed to determine the cause and appropriate next steps.
Inverters and generation
Inverter warnings, unexpected shutdowns, connection issues, and problems affecting solar generation or system operation.
Batteries and backup
Battery warnings, reduced backup operation, charging concerns, and issues affecting essential backed-up circuits.
Wiring and protections
Assessment of electrical connections, isolators, protective devices, and system wiring. Electrical work must be handled by qualified people.
Monitoring and controls
Monitoring faults, communication issues, controller settings, and control equipment that appears not to respond as expected.
Solar geysers
Enquiries about collectors, tanks, pumps, valves, controls, backup heating, and associated plumbing or leaks.
Not every fault can be repaired. Service availability, safe access, equipment condition and compatibility, parts availability, approvals, and the agreed scope are confirmed after assessment. Do not open equipment or touch exposed wiring.
What to expect
From symptoms to a clear next step.
An enquiry helps explain the issue, but a photo or error code alone cannot confirm the cause or repair cost.
Tell us about the fault ↗1. Share useful details
Include the site location, system and equipment types, symptoms, when the issue began, and any warning messages.
2. Arrange a safe assessment
Inspection requirements and safe access depend on the equipment, installation, and reported issue.
3. Confirm scope before work
Diagnosis, compatibility, parts, pricing, approvals, service availability, and timing are confirmed before repair work is agreed.
Related support
Care for the whole solar system.
Have a system fault?
Let’s identify the next step.
Send the system type, location, symptoms, and any visible warning messages. Don’t attempt electrical or roof repairs yourself.